We'll send you tracking information as soon as we pack your order. Most orders ship within two business days. Be sure to check your spam folder if it's been longer than that!

First of all, we're sorry! There's not much we can do once USPS takes the package from our facility. With that, we want to help locate or replace your order! Please reach out if something has gone wrong and we'll make it right: webstore@pinecove.com

We ship most packages via Priority USPS from our East Texas fulfillment center. Most packages arrive 2-4 days after they ship.

If it doesn't fit or there's something wrong with your item, we're always happy to issue a refund or exchange. Shoot us an email and we'll send detailed instructions! webstore@pinecove.com

Bunk Boxes are handled on our Bunk Box websites (Find yours here). Each order is hand packed and hand delivered by our summer staff to your camper at camp. There will be detailed instructions on the Bunk Box site for how to place an order.

Oh yes plenty! Each camp has camp specific gear and other fun items that we don't sell online. You can find camp specific overstock and other sale items here.

Every purchase made in our web store, Bunk Box sites, or our camp stores goes straight back into funding the ministry of Pine Cove!

Camp is a great place to encounter Jesus-whether for the first time, or in a new way. In Scripture we read about "ebenezers" as a physical reminder of what God has done. Our hope is that everything purchased in our stores reminds campers of what God has done through Pine Cove

These packs will all ship out early May. You'll receive shipping notification as soon as it ship. If you ordered anything else with your Packs, those items will ship separately within a few business days.